5/31/2023 0 Comments Greyhound manager 2 reloaded moneyThere was a little resistance to change early in the transition to a full IP switch but feedback is now positive as everyone sees the benefits.Having founded a VoIP communications company in the late 2000s, Sandra knew the benefits of upgrading before a system became unmanageable. IGB needed: Freedom from traditional PSTN and needless line-rental fees. Multi-site to control communications from nine stadia and associated offices. Virtualisation (cloudification) of equipment, billing and processes. Unified features including IVR, Dynamic Call Routing and DR Solutions. Seamless changeover from PSTN / ISDN to VoIP / UCaaS.Quick turnover and precise installation was imperative as their current telecommunications outlay had huge line-linked expenditure. IP-Switchover | Line Cancelling Even with lofty line expense, a full IP-transition was met with some reluctance – with most issues relating to potential firewall issues that didn’t materialise. ![]() Further timidity emerged from a previous bad experience with a competitor’s VoIP System and call forwarding expenses. ![]() Sandra Walsh | IGB IT Engineer When we got a chance to try it - even after seeing leading competitors VoIP offering - Blueface was clearly our first choice. When I met Blueface CTO, Nameer Kazazz, I knew we weren’t taking a risk - it would work and feedback has been positive so far.Further analysis alerted the IGB to their costs of line rental fees plus a Premium 1890 Number that was costing them and the customer. IP-switch savings were made even before a single voice call was made.
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